TERMS & CONDITION
Welcome to Auraé Beauty. By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully before proceeding.
1. Terms of Use
By accessing and using our website, you agree to use it only for lawful purposes. You must not misuse the website or interfere with its normal functioning. We reserve the right to deny access or service to any user found violating these terms.
2. Intellectual Property
All content on this website—including product images, logos, designs, text, graphics, and branding—is the exclusive property of Auraé Beauty. Unauthorized use or distribution of any materials from our website is strictly prohibited and may result in legal action.
3. Order Processing and Cancellation
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Once an order is placed, it will be processed within 1–2 business days.
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Orders can be cancelled within 12 hours of placement. After that, cancellation may not be possible if the order has already been dispatched.
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We reserve the right to cancel any order due to stock unavailability, payment issues, or other concerns. In such cases, you will be notified and refunded accordingly.
4. Returns and Refunds
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We accept returns only for damaged, defective, or incorrect items within 7 days of delivery.
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To initiate a return, please contact our customer service with proof (such as photos).
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Refunds or exchanges will be processed once the returned item is received and inspected.
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Used products, personal care items, or items without original packaging are not eligible for return.
5. Limitation of Liability
Auraé Beauty is not responsible for any indirect, incidental, or consequential damages resulting from the use—or inability to use—our products or website. All products should be used as directed. Individual results may vary, especially for skincare items.
6. Governing Law
These terms shall be governed by and interpreted in accordance with the laws of Pakistan. Any disputes arising will fall under the exclusive jurisdiction of the courts of Pakistan.
7. Severability
If any part of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue to apply in full force.
Thank you for choosing Auraé Beauty, feel free to contact us at info@auraebeauty.com.