Shipping policy

We're committed to deliver your orders quickly, safely, and efficiently. Please review our shipping policy below.

Processing Time

All orders are processed within 1–2 business days, excluding weekends and public holidays. Once your order has been shipped, you will receive a confirmation email or message with tracking details (where applicable).

Delivery Time

Standard Shipping (Pakistan-wide): 2–5 business days

Remote Areas: 3–7 business days

Please note that delivery times may vary depending on your location, weather conditions, and courier operations.

Delivery Coverage

We currently deliver across Pakistan through trusted courier partners. At this time, international shipping is not available.

Order Tracking

Once your order is dispatched, you will receive a tracking ID via email or message. If you need assistance tracking your order, please contact us at info@theauraebeauty.com or reach out to us via Instagram or Facebook.

Shipping Delays

While we aim to meet all estimated delivery timelines, occasional delays may occur due to high order volumes, public holidays, adverse weather conditions, or courier-related issues. We appreciate your patience and understanding in such situations.

Incorrect Shipping Information

Please ensure that all shipping details are accurate before placing your order. Auraé Beauty is not responsible for delays, failed deliveries, or lost packages resulting from incorrect or incomplete shipping information provided by the customer.

Contact Us

For any questions regarding shipping or delivery, feel free to contact us at:

Email: info@theauraebeauty.com

Thank you for choosing Auraé Beauty.