Terms of service

Last Updated: June 2026

Welcome to Auraé Beauty. These Terms of Service govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website.

1. Eligibility and Acceptance

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian. You agree to provide accurate, complete, and current information when making purchases or creating an account.

2. Use of the Website

You agree to use this website only for lawful purposes and in accordance with these Terms. You must not:

  • Use the website for fraudulent or unlawful activities.
  • Attempt to gain unauthorized access to our systems or data.
  • Interfere with the website's functionality, security, or performance.
  • Transmit harmful code, viruses, or malicious software.

Auraé Beauty reserves the right to suspend or terminate access to any user who violates these Terms.

3. Products and Pricing

We make every effort to ensure that product descriptions, images, pricing, and availability are accurate. However, errors may occasionally occur.

We reserve the right to:

  • Correct pricing or product information errors at any time.
  • Modify, discontinue, or update products without prior notice.
  • Limit quantities purchased per customer or order.

All prices displayed on the website are in Pakistani Rupees (PKR) unless otherwise stated.

4. Orders, Payments, and Cancellations

Once an order is placed, it will typically be processed within 1–2 business days.

Order Cancellation

  • Orders may be cancelled within 12 hours of placement.
  • Cancellation requests submitted after dispatch may not be accepted.
  • Auraé Beauty reserves the right to cancel any order due to stock unavailability, payment verification issues, suspected fraud, or other operational reasons.

If an order is cancelled by us after payment has been received, a full refund will be issued.

5. Shipping and Delivery

Delivery times provided on our website are estimates only and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.

Auraé Beauty is not responsible for delays caused by third-party courier services once an order has been dispatched.

Customers are responsible for providing accurate shipping information. We are not liable for delivery issues arising from incorrect or incomplete addresses.

6. Returns and Refunds

Our Return & Refund Policy forms part of these Terms of Service.

Returns are accepted only in accordance with our published Return & Refund Policy. Please review that policy for complete details regarding eligibility, refunds, and exchanges.

7. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Product images
  • Graphics
  • Website design
  • Text content
  • Product descriptions
  • Branding materials

is the exclusive property of Auraé Beauty and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used for commercial purposes without prior written permission.

8. Product Disclaimer

Auraé Beauty products are intended for personal use only.

While we strive to provide high-quality skincare and beauty products, individual results may vary based on skin type, sensitivities, and personal usage habits.

Customers are encouraged to review ingredient lists carefully and perform a patch test before use. Auraé Beauty shall not be held responsible for adverse reactions resulting from allergies, sensitivities, misuse, or failure to follow product instructions.

9. Limitation of Liability

To the fullest extent permitted by law, Auraé Beauty shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • The use or inability to use our website;
  • The use of our products;
  • Delays in delivery;
  • Website interruptions or technical issues.

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.

10. Privacy

Your use of our website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of information as described in our Privacy Policy.

11. Third-Party Links

Our website may contain links to third-party websites or social media platforms. Auraé Beauty is not responsible for the content, policies, or practices of these external websites.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Pakistan.

Any disputes arising from the use of this website or the purchase of products shall be subject to the exclusive jurisdiction of the courts of Pakistan.

13. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.

14. Changes to These Terms

Auraé Beauty reserves the right to update or modify these Terms of Service at any time without prior notice. Changes will become effective immediately upon publication on this website.

Your continued use of the website following any updates constitutes acceptance of the revised Terms.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Email: info@theauraebeauty.com

Website: www.theauraebeauty.com