1. Do you offer delivery across Pakistan?
Yes! We deliver nationwide through trusted courier partners. Orders usually arrive within 3–5 working days.

2. What payment methods do you accept?
We accept Cash on Delivery (COD) and online bank transfers for your convenience.

3. What is your return or exchange policy?
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. We’ll arrange a replacement or exchange right away.

4. How can I track my order?
Once your order is shipped, you’ll receive a tracking link via email to follow your parcel in real time.

5. How can I contact Auraé Beauty for support?
You can reach out through our Instagram DMs or email us at info@theauraebeauty.com. Our team will respond within 24 hours. 

6. Are Auraé Beauty products suitable for all skin types?
Yes, all our products are carefully crafted to suit all skin types, including sensitive skin.

7. Are your products cruelty-free and vegan?
Absolutely! Every Auraé Beauty product is cruelty-free, and most are vegan-friendly.

8. How often should I use body scrubs or exfoliating products?
We recommend using them 2–3 times a week for smooth, radiant, and healthy-looking skin.

9. Can I use Auraé Beauty scrubs and tools together?
Yes! Our scrubs and beauty tools are designed to work in harmony, enhancing your skincare results and natural glow.

10. How should I store my products?
Keep your products in a cool, dry place away from direct sunlight to maintain freshness and quality.